We've Got Your Back

Get the support package that's right for you.

Hear from Act-On's top Product and Marketing Executives to learn about recent releases and roadmap plans. They'll share exciting announcements about how we’re making our platform easier to use, more powerful, and more effective for customers.

silver

Unlimited access to Act-On Connect customer resources
 
Phone, online, and live chat technical support during business hours

platinum

Unlimited access to Act-On Connect customer resources
 
24/7 phone, web, and email technical support with accelerated response times
 
Named Customer Success Manager
 
24 hours of on-demand marketing expertise each year (product training and consultation)
 
Quarterly email deliverability reviews, health checks, business reviews, and monthly check-ins

gold

Unlimited access to Act-On Connect customer resources
 
24/7 phone, web, and email technical support with accelerated response times
 
Personally assigned Escalation Manager
 
Access to Customer Success team and collaboration with marketing automation experts
 
Quarterly business reviews