We are excited to announce the upcoming launch of a new “all in one” customer support site on July 1st! Act-On Connect combines product documentation, community discussions, and online support into one customer portal.
Going from three separate platforms to one will streamline your experience and allow you to search across these resources in a single search bar.
Read the Community post for additional information and FAQs.
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Bravo! You're already one step ahead.
Read the results of our recent study with London Research to learn who else is using Marketing Automation, to what end, and with what kind of success.
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We Heard You, and We are Delivering, UI/UX Improvements!
Many of you have requested that we modernize the Act-On UI. We recently rolled out to you an initial set of improvements that update the look and feel. These changes should not impact functionality.
We invite you to explore the new UI and share your thoughts. This update is just the first step of many to refresh the look and user experience of our platform.
Read the Community post to learn more and let us know what you think.
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Scheduled Maintenance and Releases
Every two weeks, Act-On releases updates and performs regularly scheduled maintenance to the platform. During these maintenance windows (typically every other Tuesday from 6-7pm PT), you should plan for a brief downtime, but this is typically under one minute per customer.
- To subscribe to maintenance notifications, visit the Act-On Status page.
- For more on our release process, see our Product Release FAQ.
- To learn more about what's new, check out the Product Release Notes on the Act-On Community.
American Endowment Foundation's nimble team leverages Act-On's platform and Professional Services to attract a broader customer base as well as expand and implement a robust digital marketing strategy.
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Do you have a success story you'd like to share? Contact us!
New User Boot Camps
Looking to refresh your skills or train new team members?
Check out Act-On's Boot Camps.
REGIONAL
- July 2-4, 2019 (Reading, UK)
- August 27-29, 2019 (Reading, UK)
- September 24-26, 2019 (London, UK)
VIRTUAL
- July 15-19, 2019 - WebEx
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The State of Marketing Automation 2019
Upcoming webinar
Tuesday, June 18th | 8:00 am PT
Join Linus Gregoriadis, Director at London Research and Katie Jameson, Director of EMEA Marketing at Act-On for a webinar highlighting the results of our recent research. You'll learn who is using marketing automation, to what end, and with what sort of success.
Can't make it to the live webinar?
Sign up anyway! We'll send out the recording to all registrants after the webinar.
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Ask Act-On How Act-On Uses Act-On
Upcoming Webinar
Thursday, July 18th | 9:00 am PT
Join Robert Kohnke, Act-On's Marketing Operations Strategist, to learn how Act-On's own Marketing team leverages the platform to engage customers, convert more leads, and enable Sales to close deals.
Can't make it to the live webinar?
Sign up anyway! We'll send out the recording to all registrants after the webinar.
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Robert Kohnke
Act-On's Marketing Operations Strategist
How to Personalize the Email "from" Address
I know that I am FAR more likely to open an email from Bill than I am from "Marketing Team"... aren't you?
When an email comes from a person rather than a generic alias, the odds it will be opened drastically increase.
Read my Community post to learn how to personalize the "from" address with Act-On.
| READ MY POST |
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Write a review for Act-On,
Send Sarah Moore a screenshot,
and get a $25 gift card!
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Act-On has a passion for helping marketers do the best work of their career. As a mark of our innovation, we've created the only workspace that powers the customer experience from end-to-end. Our technology enables marketers to drive better business outcomes.