Act-On CUSTOMER SUCCESS
OFFICE HOURS

 

Meet with our experts!

Are you looking for an opportunity to connect with our team of experts and other customers like yourself? Join us for Office Hours, a weekly, one-hour group program where you have the opportunity to ask any question or bring up any topic related to our platform or email marketing in general.

During Office Hours, our Deliverability Consultants and Customer Success Managers will lead a group discussion and answer questions from attendees. You'll get the chance to share your experiences and learn from others, as well as get valuable insights and best practices from our insiders and experts.

Don't miss this opportunity to connect with our community and get the support you need to succeed. Register now to secure your spot at our next Office Hours!

Let's get started

Schedule & Registration

Event Date Time Register
Open Office Hours October 3rd 9 AM PDT Here
Open Office Hours October 10th 9 AM PDT Here
Workshop: Subscription Management: Set-Up & Best Practices * October 17th 9 AM PDT Here
Open Office Hours October 24th 9 AM PDT Here
Open Office Hours October 31st 9 AM PDT Here

* Our workshops are approximately 30 minutes long and will begin at 9 AM PDT. No need to wait until next week if you have questions - our hosts will still be available for help after the workshop!

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Customer Success Workshops

Building Re-Engagement Campaigns

Act-On Webhooks

Subscription Management: Set-Up & Best Practices

Join our illuminating workshop to master the art of gauging engagement and learn to craft a powerful Re-Engagement Campaign to rediscover potential interest among unengaged subscribers. Bid farewell to inactive email addresses and optimize your list with confidence!

Unlock the power of real-time communication and seamless integration between applications with webhooks! Learn how Act-On's webhooks enable you to send real-time notifications and data to other systems in response to specific events. 

Lower your number of opt-outs and increase your prospect and customer engagement with Act-On's Subscription Management! Implementation Manager Alison Williams will cover the step-by-step set up and best practices in this 30 minute workshop. Register today to save your spot!
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Did you miss a workshop?

You can find our previous workshops here.

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Frequently Asked Questions

Who can register for Office Hours?

Office Hours are open to all Act-On Customers.

Are Office Hours 1:1?

Please note that Office Hours are designed as a group setting, and are not intended to be 1:1 meetings with our Customer Success Managers or Deliverability Consultants. However, you are free to share your screen and ask any questions related to our platform or email marketing in general during the group discussion.

The session may be recorded and offered for on-demand replay at a later date. If you prefer a private consultation, please reach out to your Customer Success Manager to schedule a 1:1 meeting with them. Your Account Manager can help you schedule a Deliverability consultation with one of our Deliverability Consultants.

What topics will be covered?

Open Office Hours do not have a set topic. During Workshop days, the first 30 minutes will be dedicated to the announced topic. However, after the workshop has been completed, you are welcome to ask any questions related to our platform or email marketing in general, even if they are unrelated to the announced topic.

What can I bring to Office Hours? What should go to Support?

Do you have questions about strategy or best practices, or are you looking to learn more about a specific feature you haven't used before? Our Office Hours program is the perfect opportunity to get the guidance and support you need.

All troubleshooting or technical questions should be directed to our Support team. If you're unsure where your question falls, our Office Hour hosts will be happy to point you in the right direction.

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