Act-On Customer Success
Office Hours

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Meet with our experts!

Are you looking for an opportunity to connect with our team of experts and other customers like yourself? Join us for Office Hours!

Our Deliverability Consultants and Customer Success Managers will lead workshops and are available to answer questions from attendees. You'll get the chance to share your experiences and learn from others, as well as get valuable insights and best practices from our insiders and experts.

Don't miss this opportunity to connect with our community and get the support you need to succeed. Register now to secure your spot at our next Office Hours!

Schedule & Registration

Registration for each session is unique, so be sure to sign up for the dates you're interested in joining!





Open Session 3/5/24 9 AM PST Save your place!
Open Session 3/12/24 9 AM PST Save your place!
Open Session 3/19/24 9 AM PST Save your place!
Zapier: Use Cases & Recipes* 3/26/24 9 AM PST Save your place!
Open Session 4/2/24 9 AM PST Save your place!
Open Session 4/9/24 9 AM PST Save your place!
Open Session 4/16/24 9 AM PST Save your place!

* Our workshops are approximately 30 minutes long and will begin at 9 AM PST. No need to wait until next week if you have questions - our hosts will still be available for help after the workshop!

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Customer Success Workshops

Google & Yahoo Sender Guidelines 2024

Subscription Management:
Set-Up & Best Practices

Act-On Analytics:
Creating Liveboards

Wondering how to prepare for Google and Yahoo’s latest sender authentication guidelines? Act-On’s Manager of Deliverability Services Brian Willis and his team are here to help! They will be diving deep into DMARC, DKIM, and SPF — save your spot today!  Lower your number of opt-outs and increase your prospect and customer engagement with Act-On's Subscription Management! Implementation Manager Alison Williams covers the step-by-step set up and best practices in this 30 minute workshop.  Are you ready to tune Act-On Analytics with your marketing and business needs? This workshop will help you build custom Liveboards in Act-On Analytics so your team is getting exactly what they need to go from insight to impact. 
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Watch replay
Watch replay


Did you miss a workshop?

You can find our previous workshops here.

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Frequently Asked Questions

Who can register for Office Hours?

Office Hours are open to all Act-On Customers.

Are Office Hours 1:1?

Office Hours are designed as a group setting, and are not intended to be 1:1 meetings with our Customer Success Managers or Deliverability Consultants. However, you are free to share your screen and ask any questions related to our platform or email marketing in general during the group discussion.

The session may be recorded and offered for on-demand replay at a later date. If you prefer a private consultation, please reach out to your Customer Success Manager to schedule a 1:1 meeting with them. Your Account Manager can help you schedule a Deliverability consultation with one of our Deliverability Consultants.

What topics will be covered?

Open Office Hours do not have a set topic. During Workshop days, the first 30 minutes will be dedicated to the announced topic. However, after the workshop has been completed, you are welcome to ask any questions related to our platform or email marketing in general, even if they are unrelated to the announced topic.

What can I bring to Office Hours? What should go to Support?

Do you have questions about strategy or best practices, or are you looking to learn more about a specific feature you haven't used before? Our Office Hours program is the perfect opportunity to get the guidance and support you need.

All troubleshooting or technical questions should be directed to our Support team. If you're unsure where your question falls, our Office Hour hosts will be happy to point you in the right direction.

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