Personalized renewal email campaigns are essential annual marketing programs that are proven to improve customer satisfaction. However, the manual processes required to implement these efforts place a heavy administrative burden on brokers — resulting in inefficient use of internal resources, clunky customer experiences, and (ironically) policy churn.
Automating renewal processes and communications for both personal and commercial lines relieves this burden while ensuring customers receive timely and consistent renewal notices. It also allows you to prioritize customers who are ready to discuss their renewal options now.